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Terms and Conditions

DiagCor Bioscience Incorporation Limited is hereinafter referred to as "DIAGCOR". 

The term "you" as used in the terms of this page refers to any user of this website. 


1. Please read the terms of this page carefully before using this website. If you do not agree with the terms of this page, please do not browse this website. By accessing this DIAGCOR website, or using DIAGCOR’s membership platform, the testing service purchase platform, or any other part of this website, you agree that you have read the terms and conditions of this page and accept to be bound by the same.  All terms and conditions of the agreement on this website are legally binding and governed by the laws of the Hong Kong Special Administrative Region. 


2. DIAGCOR may modify the terms of this page from time to time without prior notice to you. Before using this website, you should always review the latest terms on this page to ensure that you understand the current terms of use that allow you to access this website.


3. DIAGCOR will not collect your personal data when you visit this website unless you decide to provide your personal information to DIAGCOR for specific purposes, such as making an enquiry or registering as a member of ‘DiagCor Mothers’ Club’. Please also see the ‘Collection of Personal Information Statement’ and ‘Privacy Policy Statement" in the ‘Terms and Conditions as DIAGCOR member’. If you decide to provide your personal information to DIAGCOR, ‘Terms and Conditions as DIAGCOR member’ will be included as part of the terms on this page. 


4. If you become a member of our ‘DiagCor Mothers’ Club’, you can use your login name and password to log in to your member account on this website and to access the relevant membership only pages. Since your login name and password are the means by which DIAGCOR website identifies you, you should keep it confidential. You are solely responsible for all activities carried out using your login name and password.  If you suspect that a third party, without authorization, has abused your login name and password, you agree to notify DIAGCOR immediately. We have the right to terminate your access to and use of this website or any part thereof, whether DIAGCOR has or has not notified you. 


5. The medical or health information provided on this website is for informational purposes only and has no diagnostic or therapeutic information and is not a substitute for any qualified professional medical or health advice and should NOT be considered for this purpose. In the event of any medical or health problems, you should seek the advice of a qualified medical professional. Although DIAGCOR is committed to ensuring the accuracy and timeliness of all content on this website, this website is purely for the convenience of computer users to contact us. DIAGCOR does not guarantee anything as to the content of this website. 


6. For your convenience, this website may provide links to third-party websites that are not connected to DIAGCOR (the “Linked Website”), but this does not mean that DIAGCOR recognises the content of the linked website or has any contact with its administrator. DIAGCOR does not monitor or control the content of the linked website, and thus you agree that DIAGCOR will not be liable for any loss arising from the use of the linked website.


7. All copyrights and other intellectual property rights displayed on this website are owned by DIAGCOR or authorised to be used by DIAGCOR and protected by relevant intellectual property laws. You do not have any rights in such content. You may not modify, republish, participate in the transfer and/or sale, and/or redevelop the content of any part of this DIAGCOR website in any way without the prior written permission of DIAGCOR.


8. When you enter this website, the web server will place a cookie-type identification number on your computer. This allows you to move from page to page on this DiagCor’s website without having to sign in again. Cookies will be deleted from your computer when you leave this website.  Cookies are small text files that store your website's browsing data on your computer, so you do not need to re-enter the same information to allow the website to display personalized content. Cookies cannot be used to operate programme applications on your computer or to transmit viruses to your computer.  Most web browsers automatically accept cookies, but you can refuse to accept cookies by changing your browser's settings.  If you refuse to accept cookies, you may not be able to use certain features of this website.


9. You agree that your use of this website is entirely at your own risk and you are responsible for assessing the accuracy and completeness of all content contained on this website or any linked website. You should not rely on this website (including www.diagcorlab.com) to make any medical decision(s).


10. Customers can apply for refunds through our customer service hotline (852) 5180 5747 or email [email protected].


11. Upon the approval of the refund request, we will process the refund within 30 days after receiving the application. The refund will be processed according to customers previous payment method with administrative fee deducted.


12. In case of any discrepancy between the Chinese and English versions of the terms herein, the Chinese version of the terms shall prevail.

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